Who We Are

Reliable, cutting-edge technology that saves water and money

About Us

Our proven technology, commitment to innovation, and excellent customer service has made us a leading designer and manufacturer of intelligent plumbing controls.

Our CEO and Co-Founder was a key member of a team of innovators who first developed reliable infrared sensors for plumbing fixtures for local theme parks and commercial buildings in Central Florida. He has used that innovation and expertise to build an even stronger team and develop I-CON products.

In the correctional industry, I-CON is known for its quality, innovation, and reliability. We are the leader in electronic plumbing controls and have the correctional industry’s largest installed base. Our system is the most reliable, longest-lasting, and most user-friendly system on the market. With over 100 patents and patents pending, we invent industry standards, such as touchscreen interfaces for controlling plumbing networks and vandal-resistant, stainless-steel sensors with no moving parts.

We are committed to superior products, reliability, on-time delivery, and unmatched customer service.

Customers across the United States and around the world are experiencing the quality and dependability of I-CON products.

In 2025, I-CON was acquired by Watts Water Technologies, a global leader in plumbing, heating, and water quality solutions. This strategic partnership enhances our ability to innovate, scale, and support customers worldwide. With access to expanded resources and a shared dedication to quality and performance, I-CON is poised to build on its legacy while driving the future of intelligent plumbing controls.

We have created the standard for intelligent plumbing controls with cutting-edge technology, affordable controls, simplified field installation, and reliable products. Unlike other companies, there are no third-party components. We design and manufacture our own plumbing control systems and write our own software, enabling our customers to achieve complete control and unparalleled flexibility.

Our Mission

Mission Statement

Our mission is to revolutionize the way the world connects with water. Patented plumbing solutions, fueled by passion and cutting-edge technologies, maximize savings while conserving our most valuable natural resource.

Foundational Tenants

Solve: We are here to solve the problems of our customers, country, and community
Innovate: I-CON has demonstrated its innovative spirit since 1994
Create: The only way to achieve our mission and objectives is to create
Lead: This call to action engages our curiosity, passion, and drive to lead the way and be first in everything we do

Designed and Assembled in the USA

Our state-of-the-art 58,000 square foot facility in Oviedo, Florida, is home to every aspect of our company, from our corporate executive offices and warehouse to our print shop and professional training room. The innovative products designed in our engineering, research, and development labs are created on our electrical, mechanical, and stainless-steel manufacturing and production floors. Custom pieces are formed in our mold making and machine shop. Working in-house from start to finish ensures the superior craftsmanship and quality of our products.

The I-CON Timeline

1994-2004 | 2005-2017 | 2018 - Present

1994-2004

Foundation

Founded in 1994, I‑CON Systems, Inc. began with a vision to deliver secure, reliable plumbing solutions for the correctional industry through innovation and determination. This formative period established the foundation for I‑CON’s growth through early product development, facility expansion, and a strong commitment to patented technology.

1994 — I‑CON Systems, Inc. was founded and installed its first prototype in Seminole County, Florida.
1996 — I‑CON moved into its first commercial 40,000‑square‑foot facility in Oviedo, Florida.
1998 — The company developed ten retrofit solutions for flush valves and lavatory valves, marking a major product advancement.
2002 — I‑CON filed its first patent application for the Plumbing Control System with Signal Recognition.
2004 — With ten patents secured, I‑CON products were in use across 21 states, establishing the company as an industry leader.

2005–2017

Expansion

The second decade of I‑CON was defined by rapid growth, expanding facilities, and increasing technological innovation. During this period, the company strengthened its national and international presence while delivering measurable impact through water conservation and patented solutions.

2006 — I‑CON partnered with Energy Service Companies (ESCOs), accelerating growth and broadening its national reach.
2010 — The company relocated to its current 58,000‑square‑foot headquarters to support continued expansion.
2011 — Increased space and staffing allowed I‑CON to expand in‑house manufacturing and reshore key processes to the United States.
2012 — I‑CON expanded internationally with product installations in Canada.
2013 — The stainless steel plumbing product line was launched, establishing I‑CON as a one‑stop shop for correctional facilities.
2014 — I‑CON introduced the industry’s first wireless communication system, further solidifying its leadership in innovation.
2017 — I‑CON products were in use across all 50 states and 32 countries, with more than 100 patents accumulated.

2018–Present

Transformation

In 2018, I‑CON entered a new phase of growth, expanding beyond its traditional markets while maintaining a strong focus on innovation, efficiency, and sustainability. This period reflects the company’s evolution through strategic product advancements, community‑driven initiatives, and continued industry leadership.

2018 — I‑CON launched its first commercial line of products, expanding its reach beyond institutional markets.
2020 — I‑CON introduced a patented removable jet design, improving serviceability, sustainability, and long‑term performance.
2022 — I‑CON Cares was launched, reinforcing the company’s commitment to community engagement, charitable outreach, recycling programs, and employee involvement.
2025 — I‑CON Systems, Inc. was acquired by Watts Water Technologies, marking a new chapter of growth and expanded global opportunity.